Who We Are
We are Shenzhen OLYCOM technology Co., Ltd., established in 2003 as a manufacturer of fiber optic transmission equipment.
What we do
We manufacture and market fiber optic connectivity devices.
We provide solutions and services of findustrial fiber switch, fiber to copper media conversion, Ethernet networking, and CCTV video surveillance.
We serve with precisely engineered equipment and professional dedicated care whether you are in the business of telecom or CCTV, reselling or project contracting.
Where we reach
While advanced fiber optic transmission technology breaks the limits and gets network, digital and analog signals connected over 120 kilometers, it also connects us to more than 120 countries.
How we grow
We create harmonious, profitable growth with
●Trust and reliability
●Well orchestrated teams
●Ever innovated technology
●Extending sales capabilities
●Strictly controlled cost and uncompromised quality
To connect people faster and safer over longer distance via Ethernet and fiber optics.
Here are the principles of how we live that every day:
Terms and Conditions
We built our reputation on quality, performance product and we stand behind it. If you experience a manufacturing defect in materials or workmanship Olycom warrants your media converters, optical video converters, and fiber switches for one year from date of purchase of the product, and we will repair or replace the product at no charge. Olycom has sole discretion to determine manufacturer's defects. Fiber passive accessories including fiber cable, patch cords, fiber adaptors and attenuators are not covered under the one year warranty policy
|Fiber media converters||1 year|
|Optical Video Converters||1 year|
|Fiber Switches||1 year|
|Ethernet Extender||1 year|
|Fiber Modem||1 year|
|PDH Multiplexers||1 year|
|Industrial switch||3 years|
The customer is responsible for delivering the defective product to the designated RMA Address for repair or replacement. Olycom will repair or replace a product that was found to be defective by Olycom during the warranty period at its discretion. The sole responsibility of Olycom under this warranty shall be limited to repair of this product, or replacement thereof, at the sole discretion of Olycom
All RMA items shipped to Olycom must be freight prepaid.
The repaired products would be returned within 1 month after receiving the return materials. Freight charge should be paid by the sender
Any RMA items shipped to Olycom which are out of warranty will not be returned to the customer under any circumstances.
Limitation of Warranty
Product warranties remain valid provided the product was properly installed and used. Defects, malfunctions, or failures of the warranted product caused by damage resulting from acts of God (such as floods, fire, etc.), environmental and atmospheric disturbances, other external forces such as power line disturbances, host computer malfunction, plugging the board in under power, or incorrect cabling, and damage caused by misuse, abuse, and unauthorized alteration or repair, are not warranted. A product will not be warranted in the following situations:
● The product has been found to be defective after the warranty period has expired.
●The product has been subjected to misuse, abuse, or unauthorized repair, whether by accident or other cause. Such conditions will be determined by Olycom at its sole and unfettered discretion.
● The warranty for customized and ODM products is defined by contract, and is excluded from this policy.
● The product is an accessory not carrying the Olycom brand name. In this case, warranties are limited to the warranty provided by the original manufacturer of the accessory. Examples of such products andaccessories are power adaptors and cables.
●The product has been updated, reworked, or improperly tested by the customer, or by a third party at the request of the customer.
● The product is damaged beyond repair due to natural disasters, such as by lightning, flood, earthquake, et
We are young and dynamic team players. We work, we care, and we share.
|Contact Person :||Sales|